Our Computer Equipment Care

Overview

Rosman Medtech offers cost effective on-site and remote support management of our Wollongong, and Greater Illawarra clients computer systems and networks. At Rosman Medtech, we understand the heavy reliance on I.T. and the unique infrastructure requirements that face today’s private medical practices.

Evaluation

We are pleased to provide a complementary on-site assessment of your specific practice requirements. Upon completion, we will provide a network vulnerability assessment report alerting to issues that require addressing.

Care Methods

We provide two levels of service.

  1. Break Fix – fixed monthly monitoring fee with required remote support & on-site hours billable
  2. Service Level Agreement (SLA) – fixed monthly monitoring fee with a set amount remote support & on-site hours included

Both offer real time 24/7 monitoring with End point anti virus management.

Why Us?

For years we have been supporting medical specialists I.T. infrastructure and software. We support most medical software and modules in use today, for example;

  • Genie
  • Incisive
  • Medical Director
  • Bluechip
  • Oasis
  • Fetch
  • Argus
  • Healthlink
  • HIC
  • HICAPS